At Global Link Logistic & Cargo Pvt. Ltd., we respect your privacy and understand the importance of protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, book a shipment, track your cargo, or use any of our logistics and cargo services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect basic personal information such as your name, phone number, email address, company name, address, pickup location, delivery location, and other details required to respond to your enquiry or process your shipment.
For cargo and logistics services, we may also collect shipment-related information such as freight type, package details, item weight, destination country, receiver details, invoice details, customs documents, and any other information required for safe delivery and legal clearance.
When you visit our website, we may collect limited technical information such as IP address, browser type, device details, pages visited, and website usage data. This helps us improve our website performance and user experience.
How We Use Your Information
We use your information to respond to enquiries, prepare quotations, process shipment requests, manage cargo movement, provide tracking updates, complete customs and documentation work, and deliver our services smoothly.
Your information may also be used to contact you regarding your shipment, service updates, payment-related communication, customer support, or important changes in our services.
We may use basic website data to understand visitor behaviour, improve our website, fix technical issues, and make our online services better for users.
Sharing of Information
We do not sell or rent your personal information to anyone.
However, to complete logistics and cargo services, we may need to share necessary information with trusted service partners such as airlines, shipping lines, courier partners, transport companies, customs agents, warehouse teams, payment service providers, and government authorities wherever required by law.
We only share the information that is needed to complete the requested service.
Shipment and Customs Information
For international cargo, courier, freight forwarding, customs brokerage, warehousing, and personal baggage services, accurate customer and shipment information is very important. Any details shared with customs authorities, carriers, or logistics partners may be used for clearance, verification, delivery, or legal compliance.
Customers are responsible for providing correct and complete shipment details.
Cookies and Website Data
Our website may use cookies or similar tools to improve browsing experience, remember basic preferences, and understand how visitors use our website.
You can choose to disable cookies from your browser settings. However, some parts of the website may not work properly if cookies are turned off.
Data Security
We take reasonable steps to keep your personal and shipment information safe from unauthorized access, misuse, loss, or disclosure.
While we work to protect your information, no online platform or digital communication can be guaranteed 100% secure. We encourage users to share correct information only through official communication channels.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We suggest you review their privacy policies before sharing any personal information.
Data Retention
We keep your personal and shipment-related information only for as long as needed to provide our services, maintain business records, meet legal requirements, resolve disputes, or comply with customs and logistics regulations.
Customer Rights
You may contact us if you want to update, correct, or request removal of your personal information from our records, subject to legal, customs, accounting, and operational requirements.
Policy Updates
Global Link Logistic & Cargo Pvt. Ltd. may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage users to review this page regularly.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you may contact us:
Global Link Logistic & Cargo Pvt. Ltd.
Kathmandu Business Park, Buddha Bari, Teku, Kathmandu 44614
Email: globallinkworldwidenepal@gmail.com
Phone: +977 971-2028139
